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Cut off a hair sample

The hair needs to be freshly washed and without any styling products or dyed more than 4 weeks prior.

Cut off one or several strands of hair at the roots from the back of your head.

If you have a short hairstyle it is best to cut off the hair along the hairline from the back of your head.

Check if you have a sufficient size hair sample

Required length of the hair strand: 4-5 cmrnRequired thickness of the hair strand: approximately 0.5 cm

The hair sample can consist of several smaller strands of hair cut from the hairline.

If you have short hair on the back of your head then 1 tsp of hair is enough.

Prepare your hair sample for shipping

Put the hair sample in an envelope or wrap it in a clean paper sheet.

Indicate the direction of the hair growth by putting an arrow on the longer strand (from the root to the tip).

Important: write your email address and myYlem login on the envelope.

*If you are unable to provide a hair sample from your head we can use a hair sample from the other part of the body such as chest and pubic area.

How to send us your a sample?

Since a hair sample can be shipped via mail you can take advantage of our services from almost any location.

Shipping address:

Russia 123112, Moscow, Presnenskaya nab. 12, federation east tower, 37th floor, office 12. Ylem

Opening hours of the hair collection point:

Monday-Saturday from 09:00 to 19:00. Sunday is a day off

There are several ways to send hair for analysis:

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В ближайшее время Вам позвонит наш специалист
Нажимая на кнопку, вы соглашаетесь с условиями
В ближайшее время Вам позвонит наш специалист
Нажимая на кнопку, вы соглашаетесь с условиями